Telestream
TELESTREAM WIRECAST PREMIUM SUPPORT RENEW
TELESTREAM WIRECAST PREMIUM SUPPORT RENEW
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- Renew for 12 Months of Telestream Premium Support, which includes Phone Support and Eligibility for Remote Access Services
Telestream's experienced support team is just an email away! Get help resolving technical issues you may encounter in live video production or streaming.
12 months of Premium Support
Telestream's Premium Support program is an annual program. Your support contract takes effect immediately after you purchase, and you will have the option to renew it each year.
Premium Services Included:
- Online Case Submission (8am-5 pm PST)
- Case Submission Response Time Targets vary between tiers.
- Case Submission Response Time Targets (4 business hours)
- Premium Support customer will get a priority response.
- Self-Service Resources
- Forum Community support, On-demand Training, and Knowledge Base
- Free Software Updates/Upgrades
- Stay up to date with the latest features and bug fixes/enhances.
- Phone Support
- Speak directly to our Wirecast experts.
- Eligible for Remote Access Services (RAS)
- Allow a support technician to access your computer, identify the issue and resolve it quickly.
Shipping & Returns
Shipping & Returns
Best Brands at a great price
Each product is picked from the highest quality manufacturers for you to have quality productions for your business.
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Shipping Available Nationwide in the 48 States
Within the US we offer quick shipping of your products. We will offer Free UPS Ground on all stocking orders of $1,500 or more shipped to your location in the Continental US where UPS Ground delivers. Drop shipments do not qualify for free shipping offer. Some exceptions may apply, contact us for more information.
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Warranty
Each product has a manufacturers warranty. Please check their websites for details.